Mine is the lucky generation – our parents endured hardship, enjoyed unsurpassed economic growth and shielded us from the past. But what will be our legacy?
The debate about My Health Records is reminiscent of every such debate since the failed Australia Card scheme back in the eighties. Australians have a privacy obsession. What are we so afraid of?
Whether we like it or not, we are all highly dependent on technology. As a self-confessed technology nerd, I regularly get asked by friends to help with the little challenges that the use of technology in our daily lives throw at us. And I generally don’t mind, although a recent gentle admonition by my girlfriend – “do you think everyone should know as much about technology as you do?” – reminded me that I may not always be the most patient “support person” around.
Growing up in a privileged environment, in a small country that owed a great debt of gratitude to America, I held values and ideals consistent with my background and the times. Today I see the world quite differently.
“The problem is never the problem, it is failure to deal with the problem that becomes the problem.”
Great customer service is rare, and it is all about good leadership!
I make no excuses for being an idealist. I am an advocate for change, and all change starts with the idea that something can be done better or differently. It is only when we change that we can grow, and see a world we never knew.